Care Coordinator
Core
Oversee delivery and assessment of home support programs (Commonwealth Home Support Programme, Fee for Service) and manage a designated caseload for customers with complex needs.
Role type
Senior IC care coordinator
Builds
Home care support programs and care management plans
Domain
Aged care / Home care
Required skills
Care management, caseload management, budgetary constraint adherence, record-keeping, workforce management, performance improvement, compliance documentation, quality audit support, project work, relationship building
Preferred skills
Nursing, Healthcare, Social Work, Community Services coordination, Quality Care Service Management, Clinical Practices, Legal & Regulatory Compliance, Community Funding Programs, Patient Case Management
Technologies
Commonwealth Home Support Programme, Fee for Service
Responsibilities
Coordinate delivery, assessment, and review of low-level support programs; Champion customer-centric care model; Maintain compliance with documentation and reporting standards; Engage in continuous quality improvement and professional development
Seniority
Senior, hands-on IC