Kundenbetreuer
Hybrid
Core
Customer care and insurance consulting for private clients, focusing on satisfaction and retention.
Role type
Customer Care Representative (Insurance)
Builds
Insurance solutions and customer correspondence
Domain
Insurance / Private Client Services
Deliverable
client delivery
Required skills
Insurance consulting, customer relationship management, market development, proposal creation, customer retention strategies
Preferred skills
Commercial training background, insurance industry experience, multilingual communication
Technologies
CRM systems, proposal software
Responsibilities
Provide telephone and personal consultation on insurance solutions, handle customer inquiries independently, conduct market development, create offers and correspondence, implement retention and recovery measures