Tribunal Case Officer
Core
Manage a varied caseload, coordinating matters from initial enquiry through to completion.
Role type
Case Officer
Builds
Case management support
Domain
Public sector / Community services
Deliverable
client delivery
Required skills
Case management, stakeholder liaison, record keeping, documentation preparation, correspondence, customer service, attention to detail, sound judgement, organisational skills
Responsibilities
Coordinate matters from initial enquiry through to completion, liaise with a broad range of stakeholders, maintain accurate records, prepare documentation and correspondence, provide high-quality support throughout the case management process