Operations Manager
Core
Overall ownership of warehouse, transport, and manpower operations, leading strategy, setting standards, and ensuring safe, efficient delivery in compliance with regulations.
Role type
Operations Manager (Warehouse, Transport, Manpower)
Builds
Integrated logistics workflows across warehouse, transport, and manpower deployment
Domain
Logistics and Supply Chain
Required skills
Strategic planning, KPI setting, continuous improvement, team leadership, safety compliance, budget management, fleet management, cross-departmental coordination, performance management, stakeholder liaison
Responsibilities
Plan and direct all operations activities (warehouse, transport, manpower), set KPIs and service standards, oversee Assistant Manager and supervisors, ensure safety and regulatory compliance (WSH Act, MOM regulations), manage budgets for manpower, fleet, and warehouse operations, conduct performance reviews, liaise with customers and partners, deliver performance reports to senior management
Seniority
Senior, hands-on IC