Arrumadeira (o)
Core
Cleaning, organizing, and maintaining hotel apartments and floor areas to ensure brand quality standards.
Role type
Housekeeping attendant
Builds
Clean and stocked guest rooms and public floor areas
Domain
Hospitality
Deliverable
physical/clinical work
Required skills
Cleaning, room organization, linen handling, inventory management, maintenance reporting, lost-and-found handling, equipment care
Responsibilities
Clean and tidy apartments during and after guest departure; Replace linens and replenish amenities; Organize and stock the cleaning cart; Inspect maintenance items, minibars, and stationery; Clean and organize corridors, lobbies, and service pantries; Identify and forward forgotten guest items; Collect and prepare linens for laundry; Report irregularities, damages, or maintenance needs; Register and update apartment status; Care for floor equipment, materials, and keys; Follow governance area procedures and quality standards.