Fraud & Risk Project Manager
Core
Design, scale, and manage strategic fraud prevention initiatives to safeguard Glovo's platform by balancing fraud loss reduction with user conversion rates.
Role type
Senior IC fraud & risk project manager
Builds
Strategic anti-fraud projects, tools, and operational processes
Domain
Fintech / Gig economy / Fraud prevention
Deliverable
production ML models
Required skills
Data-driven problem solving, project management, cross-functional collaboration, roadmap planning, incident response design, vendor evaluation, KPI definition and tracking
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead end-to-end implementation and rollout of strategic anti-fraud projects, tools, and operational processes across multiple regions and markets; Analyze complex fraud vectors, emerging patterns, and financial impact to identify platform vulnerabilities across customer, courier, and partner operations; Collaborate cross-functionally with Product, Engineering, Data Science, Operations, Legal, and Compliance teams to design and deploy automated risk rules and detection systems; Act as the main point of contact (POC) for regional and local country teams, gathering local fraud requirements and consolidating country-level feedback into actionable roadmap items; Prioritize fraud prevention initiatives based on financial impact, risk exposure, and country-specific needs to optimize resource allocation and project rollouts; Define, track, and report on key fraud metrics and KPIs, ensuring a data-driven balance between fraud loss reduction and user conversion rates; Design standardized incident response protocols and operational workflows to address high-severity fraud events swiftly; Evaluate external fraud prevention vendors, third-party technology tools, and identity verification solutions to enhance platform security.
