Senior Retail Associate (BOH)
Core
Deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.
Role type
Senior IC retail sales associate (lead)
Builds
Nike apparel and footwear products
Domain
Retail / Sports
Deliverable
product features
Required skills
customer service, sales techniques, product knowledge, loss prevention coordination, training support, keyholder responsibilities
Preferred skills
expertise in shipping and receiving, cashier duties
Technologies
Microsoft Office
Responsibilities
Connect customers with the right product and drive sales; maintain knowledge of all store departments; perform all activities of associates including complex transactions; assist managers in conducting formal onboarding and training programs; assist with loss prevention efforts; provide proactive customer service; coordinate the work of other associates; handle keyholder responsibilities.
Seniority
Senior, hands-on IC