FBS - Enterprise Learning Training Design Manager
Core
Lead the Enterprise Learning Training Design team to develop scalable learning experiences and modernize the learning ecosystem for Farmers Insurance employees.
Role type
Senior Learning Experience Design Manager
Builds
Scalable learning ecosystem, digital modules, job aids, performance support, and supervisor-led coaching resources
Domain
Insurance / Corporate Learning & Development
Required skills
Instructional design, team leadership, project management, e-learning development, visual design principles, accessibility standards, business needs analysis, stakeholder collaboration
Preferred skills
Cognitive psychology, learning sciences, UX design, multimedia design, organizational development, AI tools for learning
Technologies
E-learning development tools, digital learning platforms, multimedia learning solutions, AI tools
Responsibilities
Lead, coach, and develop Learning Experience Designers and Content Developers; Establish and maintain instructional design, visual design, accessibility, and technical quality standards; Review learning assets and provide actionable feedback; Manage team workload, project priorities, resource allocation, and deadlines; Guide the selection of appropriate learning solutions; Partner with business leaders and subject matter experts to align learning solutions with operational needs; Drive the evolution toward a scalable, capability-based learning model; Promote the use of learning technologies and AI tools; Develop reusable frameworks, templates, and best practices; Identify opportunities to improve learning processes and business performance
Seniority
Senior, hands-on IC with people leadership