Senior / Manager, Therapeutic Resilience and Complementary Services (TRaCS)
Core
Lead a unit within the department to provide overall direction in achieving departmental objectives, manage training programmes, and deliver educational initiatives on mental health and wellness awareness.
Role type
Senior / Manager, Therapeutic Resilience and Complementary Services
Builds
Education programmes, training workshops, conferences, crisis support services, and departmental operational processes
Domain
Healthcare / Mental Health and Wellness
Required skills
Unit leadership, process improvement, curriculum planning and design, training programme management, stakeholder relationship management, crisis support management, data reporting standardisation, project management, business development
Preferred skills
ACTA/ACLP certification, nature-based therapy certification, adult learning and training experience, coaching and mentoring experience
Technologies
None stated
Responsibilities
Lead or co-lead initiatives in process improvement, customer relationship management, and collaborative projects; Plan and deliver training workshops, events, conferences, and other educational initiatives; Manage training programmes in accordance with relevant accreditation frameworks; Plan, develop, and review curriculum and educational content to meet the needs of internal and external stakeholders on mental health and wellness awareness; Lead or co-lead staff support services and outreach initiatives under the CGH PEER Network and CGH Crisis Support Response; Manage and enhance unit operations to facilitate timely and accurate workload reporting
Seniority
Senior / Manager, hands-on leadership