CareerPlan

Customer Care Representative

Bangalore, KarnatakaFull-time2026-10-25 → 2026-10-26
Hybrid

Core

Provide world-class customer service over the phone and via other communications to support clinical trials deployed at hundreds of sites worldwide.

Role type

Customer Care Representative (Clinical Trials Support)

Builds

Support for clinical trial data gathering and organization services for the pharmaceutical industry

Domain

Life Sciences / Clinical Trials / Pharmaceutical

Deliverable

client delivery

Required skills

Phone communication, issue resolution, documentation, knowledge base management, equipment troubleshooting, SQL queries, MS Office

Preferred skills

Technical problem solving, shift flexibility, independent work

Technologies

SQL, MS Office