Core
Provide leadership and strategic direction for the Case Management Unit to ensure high-quality clinical services aligned with hospital mission and objectives.
Role type
Senior leadership head of department (case management)
Builds
High-quality clinical services and case management programs
Domain
Healthcare / Mental Health
Required skills
Strategic planning, change management, financial management, quality improvement, project management, team leadership, data management
Preferred skills
Experience in case management or care coordination, knowledge of best practices in clinical supervision
Technologies
Data management systems
Responsibilities
Align departmental mission with hospital strategic goals, establish and review departmental policies and clinical practice standards, lead evaluation and modification of clinical service delivery models, monitor achievement of key performance indicators, conduct recruitment and manpower planning, provide supervision and performance management for staff, manage departmental budgets and resources, lead hospital quality systems and patient safety programs, oversee enterprise risk management, develop educational and training materials, represent the department in professional committees.