Ejecutivo de Servicio al Cliente Banca
Core
Provide telephone customer service, resolve inquiries, follow up on clarifications, and guide customers on direct debits, payments, and transfers.
Role type
Customer service representative (banking)
Builds
Customer support interactions for banking services
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Telephone communication, basic PC skills, data entry
Responsibilities
Answering customer calls, resolving doubts, following up on clarifications, guiding customers on account operations, capturing information in computer systems