Ingeniero en sistemas Call Center
Core
Support and infrastructure engineer ensuring stability, continuity, and security of IT infrastructure, networks, and systems.
Role type
Mid-level IC systems and infrastructure engineer
Builds
Stable IT operations, network services, and secure system environments
Domain
IT Operations / Network Infrastructure
Deliverable
infrastructure
Required skills
Network configuration, server maintenance, database management, incident resolution, technical documentation, user access control
Preferred skills
Programming (PHP, Python, Java), biometric access systems, structured cabling
Technologies
MySQL, PHP, Python, Java, Windows, Linux, switches, routers, VPN
Responsibilities
Monitor and maintain infrastructure and networks; Install and configure corporate applications; Evaluate physical installations and cabling; Support development team with database and tool management; Resolve intermediate-advanced technical incidents; Create technical guides and document processes.