Branch Support-File Processing_Comm. Bank HO & Support_0177_2618_1073875
Core
Ensuring accurate and timely processing of customer applications and service requests by coordinating with branch, sales, credit, and operations teams.
Role type
Branch support file processing specialist
Builds
Processed banking service requests (account openings, loans) and maintained compliance records
Domain
Banking operations and regulatory compliance
Required skills
Banking documentation knowledge, data entry, file tracking, KYC/AML compliance, record management, MS Office proficiency
Preferred skills
Banking/Finance background, coordination with multiple stakeholders
Responsibilities
Scrutinize customer applications for completeness and accuracy; Process account opening and loan requests; Coordinate with branch and central processing teams; Ensure adherence to KYC, AML, and regulatory guidelines; Track file status and follow up on pending cases; Maintain records and MIS; Resolve documentation discrepancies; Support audit requirements