Functional Business Analyst (M/F/X)
Core
Support the evolution and day-to-day operation of a customised ERP environment used to manage key organisational and administrative processes.
Role type
Functional Business Analyst
Builds
Enterprise applications supporting HR and administrative processes
Domain
Enterprise Resource Planning (ERP)
Required skills
Business requirements gathering, Functional specifications, Business process modelling, Agile delivery, Application support, System integrations, Functional testing, Documentation
Responsibilities
Gather, analyse and refine functional requirements through workshops and regular exchanges with business stakeholders; Translate business needs into clear user stories, acceptance criteria and functional documentation; Analyse existing workflows, identify improvements and produce BPMN diagrams, wireframes and other functional models; Support the development, enhancement and maintenance of enterprise applications, particularly those supporting HR and administrative processes; Manage and maintain the functional backlog, participate in Agile ceremonies and clarify requirements throughout development; Provide second-level functional support by investigating incidents, analysing application behaviour and coordinating the resolution of issues with technical teams; Investigate functional issues involving data exchanges and synchronisation between interconnected applications; Validate new features and corrections, prepare test scenarios and coordinate User Acceptance Testing (UAT) with business users; Maintain functional documentation, user guides and knowledge-base articles to support application maintenance and end users
