Vendeur(euse) CDI (F/H)
Core
Ensure customer satisfaction and loyalty for Lacoste by providing premium service and optimal advice based on product knowledge; actively participate in store sales growth through impeccable reception and effective loyalty actions.
Role type
Senior retail sales associate (fashion/sportswear)
Builds
Premium retail experiences and sales for Lacoste customers
Domain
Fashion retail / Sportswear
Deliverable
product features
Required skills
Premium customer service, sales techniques (B.E.S.T method), product knowledge, visual merchandising standards, inventory management, team collaboration, complaint handling
Preferred skills
Foreign language knowledge
Technologies
CRM, VM (Visual Merchandising)
Responsibilities
Apply the 4 steps of the B.E.S.T sales method, maintain premium visual merchandising standards, manage merchandise flows and stock organization, assist new hires, promote the Club Lacoste loyalty program, handle customer complaints with precision.
Seniority
Entry to Mid-level, hands-on IC