Payments Officer
Core
Process claim and treatment-related payment transactions accurately and efficiently while delivering high-quality customer service.
Role type
Payments Officer
Builds
Timely payments and resolutions for ACC providers and customers
Domain
Insurance / Healthcare administration
Required skills
High-volume transaction processing, accuracy, customer service, system navigation, invoice management, regulatory compliance
Responsibilities
Determine validity of payments and eligibility for entitlements, Authorise and process payments for providers, Resolve enquiries via phone or email, Enter and update invoices into the system, Work in accordance with ACC legislation and policy
Seniority
Individual Contributor