Department Manager

Mumbai, MaharashtraFull-time2026-10-23 → 2026-10-26

Core

Lead a retail team to deliver customer experience, manage store operations, and drive sales performance in a fashion department.

Role type

Senior IC retail department manager

Builds

Customer experiences and sales results for H&M fashion stores

Domain

Retail / Fashion

Deliverable

product features

Required skills

retail management, team leadership, sales planning and analysis, operational management, recruitment and development, trend analysis

Preferred skills

coaching, inclusive culture building, competitor insight, data analysis, communication

Responsibilities

Lead team to deliver customer experience and maintain operational/visual standards; Analyze sales performance and optimize results/profits/stock; Manage team planning, scheduling, and store routines; Recruit, onboard, and develop team; Stay updated on fashion trends and competitors; Represent brand during customer interactions

About h&m

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.