Manager Of Global Business Services Center of Expertise (COE)
Core
Leads and develops India-based Center of Expertise (COE) associates in a matrixed operating model, ensuring alignment with global business priorities across sourcing, procurement, analytics, and finance.
Role type
Senior Manager, Global Business Services Center of Expertise (India)
Builds
High-quality support services for Insight & Analytics, Global Programs, Project Management, Finance, Technology Enablement, Source to Contract, Procurement, Category Management, and Continuous Improvement.
Domain
Retail / Off-price retail / Global Business Services / Procurement & Sourcing
Required skills
Strategic sourcing, procurement operations, category management, change management, team leadership, performance management, process improvement, project management, analytical problem-solving, stakeholder management
Preferred skills
Master's degree, CPSM/SCMP/CIPS certification, Lean/Six Sigma, procurement analytics, digital enablement, indirect/non-merchandise category expertise
Technologies
Procurement systems, Microsoft Suite, analytics tools
Responsibilities
Directly manage India-based COE associates including coaching, onboarding, and development; Partner with global Functional Leaders to align work priorities and deliverables; Ensure high-quality delivery of COE services including sourcing support and budget management; Coordinate workload and resource allocation in a matrixed model; Support associate performance management and talent decisions; Identify opportunities to standardize and improve COE services; Lead change management efforts for process and technology initiatives; Ensure team compliance with procurement policies and audit requirements.
Seniority
Senior Manager, 12+ years experience including 5+ years in leadership
