Data Center Customer Operations III - Singapore
Core
Executes semi-routine data center operations including queue management, equipment installations, cross-connects, and testing to support customer work orders.
Role type
Junior data center operations technician
Builds
Physical data center infrastructure and customer connectivity
Domain
Data Center Operations
Deliverable
physical/clinical work
Required skills
rack and stack, fiber and copper cabling, cross-connect installation, Layer 1 testing, queue management, asset database updates, customer escort services
Preferred skills
Layer 2/3 testing knowledge, project support, vendor coordination
Technologies
fiber trays, ladder racks, cabinets, coax, twisted pair copper, mesh, overhead cable trays
Responsibilities
Review and respond to work order requests in the queue, rack and stack customer equipment, install and terminate cross-connects, perform Layer 1 certification testing, update local asset databases, support physical customer audits and on-site access control.
Seniority
Entry-level, 1-2 years experience