Senior Client Service Officer - United Overseas Bank
Core
Deliver high-quality service to corporate customers across calls, emails, written correspondence, and digital channels.
Role type
Senior client service officer
Builds
Customer service interactions and transaction processing
Domain
Banking / Corporate services
Deliverable
client delivery
Required skills
Customer service, Banking knowledge, Communication, Problem-solving, Microsoft Office proficiency, Compliance adherence
Responsibilities
Respond to customer enquiries accurately, Process customer requests and transactions, Resolve customer issues and complaints, Educate customers on products and services, Maintain confidentiality of customer information, Meet productivity and service level targets