Service Manager/Service Operations
Core
Overseeing service operations for lift/elevator maintenance, ensuring optimal performance and operational excellence for clients in the Tai Seng North-East Region.
Role type
Service Manager / Service Operations Lead
Builds
Maintenance services for lift/elevator clients
Domain
Building maintenance / Elevator services
Required skills
Team supervision, maintenance planning, scheduling, resource management, inventory logistics, KPI monitoring, budget management, safety compliance, operational reporting
Preferred skills
Lift/elevator maintenance experience, operations management software proficiency, analytical skills, problem-solving
Technologies
Operations management software, Microsoft Office
Responsibilities
Manage and coordinate daily service operations including scheduling and dispatch; Oversee planning and execution of maintenance activities; Monitor service performance metrics and KPIs; Supervise and mentor service technicians; Manage inventory and spare parts logistics; Liaise with clients to resolve issues; Prepare operational reports and analyze service data; Ensure compliance with health, safety and environmental regulations; Manage budget and cost control; Lead continuous improvement initiatives.