Customer Service Banker - Casual
Core
First point of contact for customers on the branch floor, engaging and listening to handle transactional needs and product enquiries.
Role type
Casual branch banker
Builds
Transactional banking services and customer support for Bank of New Zealand
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Customer engagement, transactional processing, personal details and ID updates, product recommendation, digital platform education, attention to detail, multi-tasking, relationship building
Preferred skills
Previous customer service experience, resilience, logical problem-solving, self-motivation, adaptability