Measurement and Report Senior Analyst
Core
Prepare management reports and analysis, track business performance through trusted data, and manage employee behaviors.
Role type
Senior Analyst (Reporting Analytics)
Builds
Management reports and analysis
Domain
Professional Services / Business Intelligence
Deliverable
dashboards & analysis
Required skills
Excel, MIS reports, Reporting Analytics, Business Reporting & Governance, Data Analysis, Problem Solving
Responsibilities
Prepare recurring and ad-hoc management reports, track business performance, manage employee behaviors, resolve customer queries and complaints, handle escalations, close faults and complaints within SLAs.
