Operations Executive - Chandigarh
Core
Owner of service area operations, supervising technicians to execute daily pest control treatments and ensure service quality across residential and small account segments.
Role type
Operations Executive (Pest Control)
Builds
Daily pest control service delivery and operational compliance for assigned service areas.
Domain
Pest control / Service operations
Required skills
Supervision of field technicians, Service delivery execution, Audit management, Complaint resolution, Inventory management, Cost monitoring, Team coaching, SOP compliance, Digital system proficiency
Preferred skills
Prior experience in pest management or service industry operations
Technologies
iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+
Responsibilities
Execute daily service operations with assigned technicians, Ensure quality of service delivery via supervision, Plan and execute technician performance assessments, Handle customer complaints and resolve non-conformities, Monitor material consumption and input costs, Conduct pest management audits, Drive service and product leads through coaching
Seniority
Individual Contributor, Field Operations