Mitarbeiter Technischer Support & Qualitätssicherung Glasfaser (m/w/d)
Core
Leading a field service team for fiber optic (FTTH) expansion, ensuring work quality, and providing technical support.
Role type
Senior Field Service Team Lead (Fiber Optic)
Builds
Fiber optic network infrastructure
Domain
Telecommunications / Fiber Optics
Required skills
FTTH expansion knowledge, Class B driver's license, technical understanding, manual dexterity
Preferred skills
Training and mentoring experience, independent work style, service-oriented mindset
Technologies
Tablets, Laptops, Mobile phones
Responsibilities
Inspect and document completed work and quality, analyze quality metrics and derive measures, create and conduct training for service technicians, support new technicians during onboarding and shadowing, provide telephone technical support for field staff, support technicians during active deployments