Meeter&Greeter - Max Mara Flagship Store Roma
Core
Welcome and guide customers in the Max Mara flagship store, managing the flow of visitors and directing them to the appropriate departments.
Role type
Retail floor staff (Meeter & Greeter)
Builds
Customer service experience for a luxury fashion brand
Domain
Fashion retail
Deliverable
product features
Required skills
Customer service, English fluency, Fashion knowledge, Team communication, Proactivity, Attention to detail
Preferred skills
Additional foreign language, Digital readiness, Prior retail experience
Responsibilities
Greet customers warmly, Listen to and inform customers about collections, Recognize loyal customers, Manage customer flow and optimize it, Communicate with the team via headset, Direct customers to the correct department