Head, DMart Operations
Core
Oversee coordination between sales, warehouse, and supply chain teams to ensure sales growth, operational efficiency, and cost control for DMart operations in Singapore.
Role type
Senior operations leader (quick commerce)
Builds
Quick commerce delivery network (dark stores, warehouses, distributors)
Domain
Retail / Quick Commerce / Logistics
Required skills
Operations management, Cross-functional leadership, Supply chain logistics, P&L management, People management, Budget control, Stakeholder management, Process improvement, Data analysis, Strategic planning
Preferred skills
Experience managing central warehouses and distributors, Experience dealing with regional stakeholders
Technologies
None stated
Responsibilities
Managing dark stores, central warehouses, and distributors through third parties; Develop, implement, and monitor day-to-day operational OKRs and processes; Draw on relationships with department heads, external partners, and local/regional stakeholders to make decisions regarding operational activity and strategic goals; Plan, monitor, and analyze key metrics for day-to-day operations; Devise strategies for ensuring growth trajectories are supported operationally, and implement process improvements to maximize output and minimize costs; Formulate, manage, and control budgets; Analyze productivity data and optimising staffing and production capacity to ensure optimal customer experience; Design new processes to improve quality or increase productivity or profitability.
Seniority
Senior, hands-on IC