L2/L3 Linux Technical Support Engineer – Web Hosting
Core
Administer and maintain GNU/Linux operating systems, virtualized/containerized environments, and web hosting control panels to support shared hosting clients.
Role type
L2/L3 Linux Technical Support Engineer (Web Hosting)
Builds
Shared hosting environments, web applications, and mail services
Domain
Web Hosting / Linux Systems Administration
Required skills
Linux system administration, cPanel/WHM, CloudLinux, Apache/Nginx/LiteSpeed, PHP, MySQL/MariaDB, TCP/IP, DNS, firewall configuration, mail server administration (Exim/Dovecot)
Preferred skills
Docker/KVM/OpenVZ, Node.js, Python, Bash scripting, Ansible, WHMCS, disaster recovery planning
Technologies
cPanel, WHM, CloudLinux, Apache, Nginx, LiteSpeed, Docker, KVM, OpenVZ, ModSecurity, Imunify360, Exim, Dovecot, MySQL, MariaDB, Redis, PHP, WordPress, Laravel
Responsibilities
Administer and maintain GNU/Linux OS and virtualized environments; Troubleshoot and optimize web applications and CMS platforms; Configure and maintain network protocols, firewalls, and WAFs; Troubleshoot mail flow and deliverability issues; Execute performance tuning and service monitoring; Support infrastructure projects including migrations and disaster recovery
Seniority
Mid-level, hands-on IC