Specjalista/ Specjalistka ds. Wsparcia Technicznego
Core
Technical support specialist handling service hotline, technical advice, and warranty repair parts for HVAC and refrigeration equipment.
Role type
Technical support specialist (HVAC/Refrigeration)
Builds
Spare parts supply and repair coordination for HVAC and refrigeration units
Domain
HVAC, refrigeration, climate control
Deliverable
physical/clinical work
Required skills
HVAC system diagnostics, refrigeration unit repair, spare parts selection, shipping coordination, safety regulations (BHP, F-GAZ, SEP, UDT)
Preferred skills
SEP electrical certification
Technologies
HVAC systems, refrigeration units
Responsibilities
Operate service hotline, provide technical advice via phone/email, process and resolve warranty claims, select spare parts for repairs, prepare and execute parts sales offers, coordinate parts shipments
Seniority
Entry-level to Mid-level
