Senior IT Support Specialist - Network Infrastructure
Core
Maintain and improve company IT network infrastructure, ensuring seamless connectivity and operational efficiency.
Role type
Senior IT Support Specialist (Network Infrastructure)
Builds
Network infrastructure (routers, switches, firewalls, wireless access points)
Domain
IT Services / Network Engineering
Deliverable
infrastructure
Required skills
TCP/IP, DNS, DHCP, routing protocols (OSPF, BGP), network security, Cisco/Juniper/Fortinet hardware, firewall/VPN/wireless configuration, network monitoring (SolarWinds, PRTG)
Preferred skills
CCNA, CCNP, CompTIA Network+
Responsibilities
Diagnose and resolve complex network connectivity and performance issues; Install, configure, and maintain network hardware and software; Implement and manage network security measures; Monitor network performance and identify bottlenecks; Develop and maintain network documentation; Assist in network upgrades and migrations; Provide technical guidance to junior staff; Manage user accounts and permissions; Collaborate with vendors; Participate in on-call rotation.