Personal Lines Sales Manager
Core
Lead and develop a team of Personal Lines Consultants to achieve premium sales targets and maintain profitable new business ratios.
Role type
Senior IC sales manager (Personal Lines insurance)
Builds
Personal Lines insurance policies and broker relationships
Domain
Insurance / Financial Services
Required skills
Team leadership, performance management, sales target achievement, broker relationship management, recruitment and onboarding, compliance management, reporting, conflict resolution, product knowledge communication
Preferred skills
Short-Term Insurance qualification (NQF Level 4/5), TIAL Operating System experience, market trend analysis, national travel
Technologies
Microsoft Word, Excel, Outlook, TIAL Operating System
Responsibilities
Achieve monthly and annual Personal Lines premium sales targets, individually and as a team; Keep the new business loss ratio below 60% by writing profitable business; Identify and sign up at least 5 new select brokers per year; Lead, coach and develop a team of four Personal Lines Consultants; Recruit and onboard consultants; Report on portfolio and team performance; Communicate product and process updates to brokers; Ensure new brokers are signed up in line with appointment and compliance requirements; Help resolve internal problems and broker complaints; Work with regional sales, technical sales and operations colleagues to deliver seamless broker service