Remote Social Support Navigator
Core
Provide virtual guidance, advocacy, and emotional support to individuals and families to help them access essential social services, healthcare, and community resources.
Role type
Social Support Navigator (Remote)
Builds
Support networks and resource access for clients
Domain
Social Services / Community Support
Deliverable
client delivery
Required skills
Needs assessment, application assistance, case management, remote communication, data privacy compliance, resource navigation
Preferred skills
Virtual communication tools proficiency, organizational management
Responsibilities
Provide virtual guidance on social services and healthcare; Assist with benefit and housing applications; Conduct remote needs assessments; Facilitate referrals to service providers; Educate clients on rights and entitlements; Maintain confidential client records
Seniority
Mid-level, hands-on IC