General Assistant(Internal Applications Only)
Core
Provide comprehensive customer service, merchandising, shelf price labelling, and housekeeping within a designated store area.
Role type
Store Assistant (Customer Service & Merchandising)
Builds
Maintains store layout, stock availability, and customer shopping experience
Domain
Retail
Deliverable
product features
Required skills
Customer service, merchandising, shelf price labelling, housekeeping, basic calculations, safety compliance
Preferred skills
Ability to work shifts, weekends, and public holidays; ability to work under pressure
Responsibilities
Advise and assist customers on products and queries; resolve customer complaints; merchandise bulk stock and shelves according to planograms; ensure aisles are free of obstacles; correct shelf price labelling; complete duty checklists for canteen and toilet/shower schedules; report discrepancies and damaged stock to the Store Manager; ensure OHSA safety compliance.