System Sup(External Applications Only - Maokeng Mall)
Core
Manage and supervise Point of Sale (POS) transactions, handle cash office and banking processes, and oversee cashier operations to ensure customer satisfaction.
Role type
Senior Cash Office Supervisor
Builds
POS transaction processing, cash handling, and cashier operations
Domain
Retail / Cash Management
Required skills
POS system operation, cash handling, banking processes, customer service, team supervision, scheduling, safety compliance, security awareness, numeric skills, computer literacy
Preferred skills
Ability to work under pressure, product knowledge training
Responsibilities
Supervise cashiers and ensure they perform daily duties; manage cash floats, deposits, and end-of-day cash-ups; handle customer queries and complaints; monitor security and safety standards; schedule staff and evaluate performance; ensure compliance with dress code and documentation filing.