Regional Property Operations Manager
Core
Oversee operational, financial, compliance, asset, people, and service delivery performance of a regional portfolio of student accommodation properties.
Role type
Senior regional property operations manager
Builds
Student accommodation properties and regional portfolios
Domain
Student accommodation / Property management
Required skills
Multi-site property management, lifecycle asset management, OHS and fire compliance, budgeting and financial forecasting, contractor management, tenant experience management, crisis management, team leadership, stakeholder engagement, property legislation knowledge
Preferred skills
Student accommodation or hospitality experience, sustainability and lifecycle asset planning, South African housing regulations and NSFAS policies knowledge
Technologies
CRM systems, Microsoft Office, property management software
Responsibilities
Provide regional accountability for property condition and asset lifecycle management; Implement preventative and lifecycle maintenance programmes; Ensure compliance with OHS Act, fire regulations, and building codes; Prepare and manage regional OPEX and CAPEX budgets; Oversee regional vacate and intake planning; Provide regional oversight of hard and soft services; Monitor contractor performance and SLA adherence; Manage escalated student complaints and crisis response; Provide direct line management to Residence Managers; Support new site launches and portfolio growth initiatives.
Seniority
Senior, hands-on IC