Customer Service Logistiek
Core
Coordinating the entire flow of goods and serving as the link between customers, carriers, warehouses, and internal departments.
Role type
Customer Service Logistics Coordinator
Builds
Ensures product availability and manages inbound/outbound transport and inventory.
Domain
Logistics and Supply Chain
Required skills
Order processing, invoicing, complaint handling, transport monitoring, inventory management, Bill of Materials (BOM) management, process improvement
Preferred skills
Microsoft Excel proficiency
Responsibilities
Monitor delivery times and prevent out-of-stock situations; Process orders and handle invoicing for outbound goods; Register, process, and follow up on complaints and fines; Organize and monitor inbound and outbound transport; Process inbound goods flows; Monitor stock levels at various locations; Plan co-packing activities and ensure timely material availability; Manage co-packing material inventory; Create and maintain Bills of Materials (BOMs); Identify deviations and propose improvements to logistics processes.