Helpdesk IT- VoIP
Based in Italy
Core
Provide Level 1 technical support for clients and partners on VoIP and networking solutions.
Role type
Level 1 IT Helpdesk Specialist (VoIP & Networking)
Builds
Communication systems and network infrastructure
Domain
Telecommunications / Networking
Deliverable
client delivery
Required skills
VoIP systems knowledge, TCP/IP, routing, troubleshooting, technical analysis
Responsibilities
Support clients and partners on VoIP and networking solutions; Analyze and resolve technical issues from common to complex; Configure, verify, and troubleshoot communication systems
Seniority
Junior, hands-on IC