Senior Receptionist / Practice Manager
Core
Coordinate day-to-day administrative operations of a sexual health practice while providing high-quality reception and client services.
Role type
Senior Receptionist / Practice Manager
Builds
Efficient sexual health service delivery for community clients
Domain
Sexual health / Primary healthcare
Deliverable
client delivery
Required skills
appointment coordination, billing and health administration, client record management, practice workflow monitoring, operational issue resolution, privacy and confidentiality compliance
Preferred skills
sexual health experience, Medicare/PRODA/billing software proficiency, practice-management systems experience
Responsibilities
Provide welcoming, respectful, inclusive and confidential reception services; Manage telephone, email and face-to-face enquiries professionally; Coordinate appointments, cancellations, waiting lists and clinician schedules; Monitor clinician diaries and practice workflows; Support Medicare, PRODA, billing, receipting and health administration processes; Maintain accurate client records and administrative documentation
Seniority
Senior, hands-on IC
