Analista de NOC (12x36 - noturno)
On-site
Core
Monitor network links and tools, register and escalate incidents, and support basic connectivity troubleshooting.
Role type
NOC Analyst
Builds
Network stability and client reporting
Domain
Telecommunications / Network Operations
Deliverable
dashboards & analysis
Required skills
Network monitoring tools, IPSEC VPNs, Router troubleshooting (Mikrotik), Firewall management (pfSense), Backup verification, Incident ticketing, Technical reporting
Responsibilities
Monitor networks and links using NOC tools, Register incidents in the ticketing system and escalate issues, Support IPSEC VPNs and resolve basic connectivity and performance problems, Execute backup verification routines, Prepare technical reports for clients, Assist in troubleshooting Mikrotik routers and pfSense firewalls