Mitarbeiter:in Innendienst für die Generalagentur Schaffhausen
Core
Administrative and customer support role for insurance agents, handling inquiries, scheduling, and document preparation.
Role type
Administrative Assistant (Insurance Agency)
Builds
Customer service interactions, appointment scheduling, and administrative documentation for insurance products.
Domain
Insurance / Financial Services
Deliverable
dashboards & analysis
Required skills
Insurance industry training, customer relationship management, administrative support, document creation, communication
Preferred skills
Insurance broker certification (VBV), proactive learning, reliability, customer orientation
Technologies
Swibeco platform, general office tools
Responsibilities
Consulting and supporting customers primarily via phone or in person, assisting insurance agents in scheduling appointments, pre- and post-processing of customer appointments, administrative support for agents, creating quotes and applications, general correspondence