Territory Service Representative - Ops (JRH)
Core
Execute timely pickup and delivery of customer shipments within an assigned territory while ensuring safe handling, accurate documentation, and superior customer service.
Role type
Territory Service Representative (field operations)
Builds
Courier and express package distribution services for clients across India
Domain
Logistics and Supply Chain
Deliverable
physical/clinical work
Required skills
Driving (two-wheeler or four-wheeler), Cash handling, Proof of delivery (POD) collection, Route planning, Vehicle maintenance, Customer interaction, Adherence to SOPs
Responsibilities
Perform timely pickup and delivery of shipments, Collect Cash on Delivery (COD) payments, Obtain Proof of Delivery (POD) and customer acknowledgements, Scan shipments accurately using handheld devices, Maintain assigned vehicle in roadworthy condition, Resolve basic customer queries during operations
Seniority
Entry-level / Junior