CareerPlan

Case Manager - Wellington, Auckland or Christchurch

New ZealandFull-time2026-10-16 → 2026-10-19

Core

Manage a portfolio of work and non-work injury claims, coordinating rehabilitation services and ensuring high-quality support for injured employees in line with ACC legislation.

Role type

Senior IC case manager (injury claims)

Builds

Rehabilitation outcomes and efficient claim resolution for injured employees

Domain

Health & Safety / Insurance / Claims Management

Deliverable

client delivery

Required skills

ACC legislation knowledge, rehabilitation coordination, stakeholder relationship management, process improvement, negotiation, documentation

Preferred skills

Tertiary qualifications in business/rehabilitation/health, advanced Word/Excel proficiency

Responsibilities

Manage injury claims portfolio, coordinate rehabilitation services, provide guidance to claims support team, produce progress reports, maintain accurate documentation

Seniority

Mid-level, hands-on IC