Asesor de Clientes Sector Financiero
Core
Provide direct customer service for banking services, handling calls to resolve inquiries and manage transactions.
Role type
Customer service representative (financial sector)
Builds
Banking customer support interactions
Domain
Financial services / Banking
Deliverable
client delivery
Required skills
Call handling, balance and transaction inquiries, system data entry, follow-up management, professional communication
Preferred skills
Basic computer skills, verbal fluency, customer service orientation
Responsibilities
Answer customer and cardholder calls, resolve inquiries about balances and account movements, provide banking service information, register interactions in the system, follow up on processes as needed, maintain professional attention in every interaction