Atención al Cliente con Experiencia en Call Center
Core
Provide direct customer service for banking services, resolving inquiries and managing transactions via phone calls.
Role type
Customer service representative (call center)
Builds
Banking service interactions and transaction resolutions
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, basic computer skills, customer orientation, service attitude
Responsibilities
Answer customer and cardholder calls, resolve balance and transaction inquiries, provide banking service information, log interactions in the system, follow up on processes as required, maintain professional interaction standards