Ejecutivo de Servicio Bancario Bono Hasta 20 porciento
Core
Provide direct customer service for banking services, handling calls to resolve client inquiries and manage account transactions.
Role type
Customer service representative (banking)
Builds
Banking customer support interactions
Domain
Financial services
Deliverable
client delivery
Required skills
Phone communication, Banking knowledge, Computer basics, Customer orientation, Service attitude, Follow-up management
Responsibilities
Answer customer and cardholder calls, Resolve inquiries about balances and transactions, Provide banking information and guidance, Log interactions in the system, Follow up on processes as required, Maintain professional attention in every interaction