Senior Building Manager (Site Lead)
Core
Senior Building Manager serving as Account & Operations Lead for Integrated Facility Management (IFM) accounts, responsible for strategic leadership, operational excellence, and client relationship management across multiple service lines.
Role type
Senior IC facility management operations lead
Builds
Integrated Facility Management (IFM) service delivery models covering hard and soft services, workplace services, engineering, utilities, and specialty services.
Domain
Commercial Real Estate / Integrated Facility Management
Required skills
Strategic leadership, project management, cost optimization, risk management, contract negotiation, team leadership, stakeholder management, vendor management, compliance management, business development
Preferred skills
Technology and data analytics proficiency, sustainability expertise, cross-skilling capabilities
Technologies
CMMS, ServiceNow, analytics platforms
Responsibilities
Act as primary point of contact for client account matters; create and execute annual site business plans; drive cost-saving initiatives and innovative solutions; conduct regular client engagements including QBRs; manage all building-related technical and service contracts; ensure compliance with ISO, BCA, and HSE standards; lead and develop empowered account teams; oversee IFM service delivery models including self-performed and sub-contracted services; manage third-party vendor performance; coordinate critical out-of-hours issues and emergency responses.
Seniority
Senior, hands-on IC