Department Manager - Commercial Bay

Auckland, North IslandFull-time2026-10-16 → 2026-10-19

Core

Lead a retail team to deliver outstanding customer experiences, optimize sales performance, and maintain operational and visual standards in a fashion store.

Role type

Department Manager (Retail)

Builds

Customer experiences, sales results, and team performance in a fashion retail environment.

Domain

Fashion retail

Deliverable

product features

Required skills

Team leadership, sales performance analysis, operational management, recruitment and onboarding, visual merchandising, trend awareness, customer relationship management

Preferred skills

Knowledge of fashion trends, entrepreneurial spirit, inclusive culture building

Responsibilities

Lead team to deliver customer experience and maintain operational/visual standards; Analyze sales performance and optimize results/profits/stock; Manage team planning, scheduling, and store routines; Recruit, onboard, and develop team members; Stay updated on fashion trends and competitors; Represent the brand positively during customer interactions.

About h&m

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.