Senior Style Associate- Raipur - Chhattisgarh.
Core
Recommend jewelry pieces to customers, handle queries, and support store sales targets.
Role type
Senior retail associate (jewelry)
Builds
Jewelry sales and store operations
Domain
Retail / Jewelry
Deliverable
product features
Required skills
Product knowledge, customer service, sales target achievement, POS systems, visual merchandising, inventory management, cash handling
Preferred skills
Mentoring team members, handling complex issues, theft-prevention protocols
Responsibilities
Understand customer needs and recommend suitable jewelry pieces, Handle customer queries effectively and escalate complex issues, Demonstrate strong product knowledge, Communicate product value and support store sales targets, Stay updated on new collections and promotions, Adapt to shift timings, store requirements, and transfers within the cluster, Maintain punctuality and take on additional responsibilities as needed, Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising, Ensure the store is clean, presentable, and visually appealing, Follow SOPs, policies, and theft-prevention protocols, Work collaboratively with the team to ensure smooth operations, Show sensitivity while addressing customer concerns and use good judgment in difficult situations