Retail Sales Assistant
Core
Deliver exceptional customer service, foster positive shopping experiences, and support new and expectant parents in a retail nursery environment.
Role type
Retail Sales Assistant
Builds
In-store customer experiences and product recommendations for parents
Domain
Retail / Nursery products
Deliverable
product features
Required skills
Customer service, product demonstration, stock management, conflict resolution, physical stamina
Preferred skills
Prior customer service experience, ability to work in fast-paced environments, empathy
Technologies
Headset
Responsibilities
Connect with and understand the needs of new and expectant parents, Guide customers through product features and benefits, Maintain accurate stock levels and ensure store presentation, Calm irate customers and resolve issues with empathy, Stand and walk for prolonged periods, Lift up to 15kgs between floor and shoulder, 10kgs above shoulder height
